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Business Information Technology

BIT Department is home to world class researchers

Our faculty publish in leading information systems & operations management journals such as Management Information Systems Quarterly, Management Science, Information Systems Research, Journal of Management Information Systems, Production & Operations Management, & Journal of Operations Management, among others.

Research

Data visualization class held in the Athenaeum classroom in Newman Library.

Latin America Airport Study

Security and Privacy

The BIT faculty actively engage in research on security and privacy issues facing businesses and society. Research in this area includes studying, how GDPR consent requirements affect business performance, how the way consent choices are presented affect privacy decisions, whether security fear appeals are effective if they interrupt tasks, how multilevel privacy decisions are made, and how to predict users’ susceptibility to phishing, among other topics. 

Toy safety researchers with children, PhD student Rich Gruss with son Danny, 7. Researchers also include Business Information Technology student Matt Winkler and BIT associate professor Alan Abrahams. Photographed at Imaginations toy shop in Blacksburg.

Helmet Research Lab

Health Information Technology & Service Operations

The BIT faculty actively engage in research for social good in areas such as healthcare information technology and service operations.  Research in this area includes how to use information technology to improve people’s health by understanding how different people respond to fitness technologies (e.g., Fitbit), how information technology can be used to improve women’s health in developing countries, how to best position assets in disaster situations, and how to partner people who are resource limited with medical legal assistance, among other topics.

Toy safety researchers with children, PhD student Rich Gruss with son Danny, 7. Researchers also include Business Information Technology student Matt Winkler and BIT associate professor Alan Abrahams. Photographed at Imaginations toy shop in Blacksburg.

Helmet Research Lab

Artificial Intelligence

The BIT faculty actively engage in research on the use and deployment of artificial intelligence, machine learning, and deep learning to solve problems of interest to business and society. Research in this area includes developing text analytic approaches to study how customer agility affects product performance, mining user generated content to find product defects, and text mining news articles to predict financial performance of firms, among other topics.

MEET SOME OF BIT’S NEWEST FACULTY

  • Bio Item
    Jiayi Liu
    Jiayi Liu , bio

    Dr. Jiayi Liu will join BIT from the Goizueta Business School at Emory. Her research focuses on data-driven operations in the healthcare industry.

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    Mike Gordon
    Mike Gordon , bio

    Dr. Mike Gordon joined BIT from the University of Pittsburgh. He is interested in how companies choose their social responsibility programs

  • Bio Item
    Alice Jang
    Alice Jang , bio

    Dr. Alice Jang will join BIT from Boston University. She is interested in how individual’s information exchanges in social networks integrate to produce collective outputs.

  • Bio Item
    Ruba Aljafari
    Ruba Aljafari , bio

    Dr. Ruba Aljafari received her PhD from the University of Arkansas. Her research interests include ICT implementations in organizations, usability, and healthcare IT.

BIT Offers Three Undergraduate Majors and Options

BIT Course Spotlight 

Analytics in Action (BIT 4854)

The capstone course for the Data & Decisions minor. Students in this minor get a heavy dose of technology and number crunching in their other classes. What’s often missing is the context within which the number crunching occurs. This class attempts to fill that void by making student teams wrestle with the soft skills associated with solving messy problems. This includes things like formulating a clear problem definition, identifying, and communicating with stakeholders, disaggregating the problem into tasks, finding appropriate data, creating and executing a workplan, team dynamics, stress testing solutions, and crafting and delivering persuasive presentations. Deloitte is supporting this class with six modules developed and delivered by their employees and by providing coaching to each of the student teams. Dr. Cliff Ragsdale was awarded the Decision Sciences Institute Distinguished Educator Award in 2021. 

BIT Undergraduate Spotlight