| Performance Measure | Benchmark | Results |
| Number of days on average for institution to process change orders locally | Before decentralization, number of days on average for Bureau of Capital Outlay Management ("BCOM") to process change orders (UVA data to be used as proxy benchmark for all institutions) | |
| Number of days on average for institution to complete code review, including fire and life safety | BCOM established standard for code review turnaround time (21 days) | N/A at this time for Virginia Tech who will not be designating a building official or creating a review unit. |
| Number of days saved by BOV approval of NGF projects compared to state approval | Number of days that would have been required from BOV approval to Appropriation Act effective date | |
| Average number of days for institution to approve a lease | Average number of days for Real Estate Services to approve a lease (UVA and VT proxy data) |
N/A
| Performance Measure | Benchmark | Results |
| Stability of tuition and fee increases over time | Trend tuition and fee percentage increases from 1990-2005 compared to percentage increases over the timeframe of the six-year plan | |
| Bond rating from at least one of three rating agencies | An unenhanced rating received in the last three years within the double-A range or better from either Moody's, S&P, or Fitch | |
| Annualized investment returns earned on operating cash balances invested by the institution over a rolling three year period | The annualized yield on the 91-day Treasury Bill Index over a rolling three year period | |
| Debt burden ratio (actual annual debt service on a long-term debt, excluding commercial paper or other bond anticipation notes, divided by total operating expenses) | Equal to or less than 7% | |
| Write off of bad debts from tuition, fees, room, and board charges | Less than or equal to 1% of prior year's operating revenues, over a rolling three year period | |
| Percentage of recovery of delinquent accounts receivable sent to outside collection agencies or litigation | Greater than or equal to 10% of dollar value of the accounts referred to collection agencies, averaged over the last three years | |
| Amount of need-based financial aid for undergraduate Virginia students | Trend data against a baseline calculation in 2005-06 | |
| Amount of need-based grants for undergraduate Virginia students | Trend data against a baseline calculation in 2005-06 |
N/A
| Performance Measure | Benchmark | Results |
| Percentage of turnover as an indicator of staff stability and staff satisfaction | Average percentage turnover rate should trend with College and University Personnel Administrators ("CUPA")-Human Resources ("HR") benchmark, which is approximately 11% | |
| Internal transfers/promotions as a percentage of total number of hires as a measure of the extent to which the institution hires or promotes from within | Percentage rate should be equal to or greater than CUPA-HR benchmark, which is 25% | |
| Average number of days to classify new positions or reclassify a staff position as a measure of effectiveness of the classification process | Average should be equal to or less than CUPA-HR benchmark, which is approximately 30 days | |
| Average number of days to hire staff, from recruitment posting to the candidate's acceptance OR start date of the position as a measure of effectiveness | Trend data against baseline average in 2005-06. | |
| Compliance with Restructuring Act election provisions | Track percent of (i) total employees who are participating in the institutional HR system and (ii) current employees who have elected to participate in the institutional HR system |
| Performance Measure | Benchmark | Results |
| Major information technology projects will be completed on approved schedules and within approved budgets | Projects are completed on time and within budget at a rate that matches industry standards | |
| All faculty and students have convenient access to a distributed learning and collaboration environment, with course management systems in support of such services as online content; student information and library systems upgraded as major changes in technology warrant | xx% (based on individual university metric) of all 2005-2006 courses utilize technically up-to-date course management systems | |
| Institutions will leverage their collective expertise to save money and help strengthen security programs | There is evidence of collaboration among institutions, such as the Higher Education Virginia Alliance for Security Computing and Networking (VA SCAN) | |
| The institution complies with policies for the procurement of information technology goods and services, including professional services, that are consistent with the requirements of § 23.38.110 of the Restructured Higher Education Financial and Administrative Operations Act and that include provisions addressing cooperative arrangements for such procurement as described in § 23.38.110 | Results of external and internal audits indicate compliance |
| Performance Measure | Benchmark | Results |
| Goals established in the plan submitted to the State under current law for Small, Woman-owned and Minority-owned procurement. Performance will be reported quarterly | Accomplishment of goals and improvement on previous performance | |
| Maximize operational efficiencies and economies through the adoption of best practices for electronic procurement | Increased use of electronic procurement as measured by dollar value | |
| Volume of cooperative procurements | Measure increase in the number of existing contracts renewed and new contracts over the number of current contracts | |
| Vendor protests with a legal basis for the protest | Number of such vendor protests as compared to 2005-2006 |